Probably you have also experienced that the impatience and anxiety of clients waiting in long queues has a negative impact on the image of the organisation. At the same time it is almost impossible to retain privacy when people are compelled to stand very close to each other.

The Q-Control, client management system was developed for large organisations having considerable number of clients and placing emphasis upon the quick and precise administration. It is used in financial institutions, post offices, public utilities, municipalities, authorities etc.

Based on its outstanding quality, design and technical solutions, the Q-Control automatic client management system won the Industrial Design Award and the Special Award of the National Technical Development Committee.

• By use of the system, the service is faster, more comprehensible and organised, the clients can spend their waiting time comfortably, actively, without annoyance and as a result, a more favourable image will be formed about the organisation.
• The Q-Control client management system ensures quiet and convenient working conditions for the employees. The appearance of the system can be modified to fit the environment, both in material and in colour according to the local requirements.
• The client entering the main-hall is only expected to approach the ticket dispenser, select the required service (or services) and the language of communication - then can rest in a chair, read a paper, a brochure about other products available.
• All the necessary information is printed on the ticket in the chosen language. The system calls the client by human voice call (or sound signal) in the chosen language. At the same time the ticket number appears on the summarizing display.
• Taking the advantage of the latest technology, the system can send an SMS-message to the client before her/his turn comes.
• The Monitoring module enables the management to follow up the events, by use of the Statistical module, statistical data can be gained, the Ticket Designer facilitates any modifications – and these all in corporate level, as well.
• Low operation costs. The only cost is the price of the thermo paper for the printer.